Privacy Policy

Website: Rent A Pro
Domain: https://rentapro.co.za/
Last Updated: 06 June 2026

This Privacy Policy explains how Rent A Pro may collect, use, store, protect and share personal information when you visit https://rentapro.co.za/, submit a contact form, request a demo, interact with the website or communicate with us.

This policy is intended to support transparency and responsible handling of personal information in line with applicable privacy principles, including the Protection of Personal Information Act, 2013 (POPIA), where applicable.

1. Responsible Party

For the purposes of this Privacy Policy, the responsible party is:

Business / Company Name: Rent A Pro
Trading Name: Rent A Pro
Country: South Africa
Website: https://rentapro.co.za/
Contact Method: Website contact form at https://rentapro.co.za/contact/

2. Personal Information We May Collect

Rent A Pro may collect personal information that you voluntarily provide through website forms or communication with us. This may include:

Name and surname
Company or organisation name
Email address
Phone number
Service interest or enquiry type
Information submitted in a message field
Demo request details
Any other information you choose to provide through the website

We may also collect limited technical information when you visit the website, such as browser type, device information, IP address, pages visited, referring website, approximate location data, cookies and analytics information.

3. How We Collect Information

We may collect information when you:

Visit the Rent A Pro website
Complete a Contact Us form
Complete a Request a Demo form
Submit a website enquiry
Interact with website pages or links
Communicate with us after submitting an enquiry
Engage with our social media or third-party links

4. Why We Use Personal Information

Rent A Pro may use personal information for the following purposes:

To respond to enquiries
To process demo requests
To contact you about Rent A Pro services
To understand your business requirements
To provide information about job management software, CRM workflows, recurring jobs, bootstock control, website enquiry capture or related services
To improve website content and user experience
To monitor website performance and security
To prevent spam, fraud or misuse of forms
To comply with legal obligations

We do not sell personal information.

5. Legal Basis for Processing

Where applicable, we process personal information based on one or more lawful grounds, including:

Your consent when you submit information through a form
Our legitimate business interest in responding to enquiries and improving services
The need to take steps before entering into a potential business relationship
Compliance with legal obligations

6. Contact and Demo Forms

The website may use forms to allow visitors to contact Rent A Pro or request a demo. Information submitted through forms may be sent to the email address configured by Rent A Pro for enquiry handling. Email addresses may not be displayed publicly on the website in order to reduce spam.

Please do not submit sensitive personal information unless it is necessary and specifically requested.

7. Google reCAPTCHA

The website may use Google reCAPTCHA to protect forms from spam and automated abuse. Google reCAPTCHA may collect information such as IP address, browser behaviour and device information to determine whether the form submission is made by a human user.

Use of Google reCAPTCHA is subject to Googleâ€™s Privacy Policy and Terms of Service.

Google Privacy Policy: https://policies.google.com/privacy
Google Terms: https://policies.google.com/terms

8. Cookies and Analytics

The website may use cookies or similar technologies to improve functionality, analyse website traffic, remember preferences, protect forms and understand visitor behaviour.

If analytics tools are used, they may collect aggregated information such as pages visited, time on site, device type, traffic source and general location. This information helps improve website content and performance.

You can control or disable cookies through your browser settings. Disabling cookies may affect some website functionality.

9. Sharing of Personal Information

Rent A Pro may share personal information with trusted service providers only where necessary for website operation, enquiry handling, hosting, email delivery, analytics, security, spam prevention or business administration.

Examples may include:

Website hosting providers
Email service providers
Form handling tools
Google reCAPTCHA
Analytics providers
Website maintenance or technical support providers

We require service providers to handle information responsibly and only for authorised purposes.

10. International Transfers

Some third-party services used by the website may store or process information outside South Africa. Where this happens, we aim to use reputable providers with appropriate privacy and security safeguards.

11. Data Security

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, no website, email system or online transmission is completely secure. Visitors use the website and submit information at their own risk.

12. Data Retention

We keep personal information only for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing business records, complying with legal obligations and resolving disputes.

If information is no longer required, we will take reasonable steps to delete, de-identify or securely store it according to applicable requirements.

13. Your Privacy Rights

Subject to applicable law, you may have the right to:

Ask what personal information we hold about you
Request correction of inaccurate information
Request deletion of information where legally appropriate
Object to certain processing
Withdraw consent where processing is based on consent
Lodge a complaint with the relevant information regulator

To make a privacy-related request, please use the website contact form:

Contact

14. Childrens Privacy

The Rent A Pro website is intended for business and professional users. It is not directed at children. We do not knowingly collect personal information from children. If you believe a child has submitted personal information, please contact us so that appropriate action can be taken.

15. Links to Other Websites

The website may contain links to third-party websites, social media platforms or external resources. Rent A Pro is not responsible for the privacy practices, content or security of third-party websites. Please review their privacy policies before submitting information.

16. Updates to This Privacy Policy

Rent A Pro may update this Privacy Policy from time to time. Updates will be posted on this page with a revised â€œLast Updatedâ€ date. Continued use of the website after updates means you acknowledge the revised policy.

17. Contact

For privacy questions or requests, please use the website contact form:

Contact

Important Notice: This document is a general draft and should be reviewed by a qualified legal professional to ensure it meets your specific business, industry and legal requirements.

Who we are

Our website address is: https://rentapro.co.za.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.